Sales Objection Handling Script
How to pivot when a prospect says 'No'.
📋 Template
OBJECTION: "It's too expensive." RESPONSE: "I completely understand. Price is always a valid concern. Just to clarify, when you say it's too expensive, are you comparing us to another solution, or is it a matter of current budget constraints?" OBJECTION: "We don't have time to implement this right now." RESPONSE: "That makes perfect sense; I know your team is busy. What if I told you our onboarding team handles 90% of the heavy lifting, and we only need 2 hours of your time total?" OBJECTION: "We already use [Competitor]." RESPONSE: "[Competitor] is a great tool for [X]. Most of our clients actually switched from them because they needed more robust features for [Y]. Have you ever run into limitations with [Y]?"
💡 Pro Tip
Never argue with an objection. Acknowledge it, validate it, and then ask a clarifying question.
📌 When to Use This Template
Training sales teams or preparing for discovery calls.
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