NPS Customer Feedback Survey
Find out what your customers really think.
📋 Template
Email Subject: Tell us how we did! (1-minute survey) Hi [First Name], Thank you for choosing [Product/Service Name]. We're constantly trying to improve, and your feedback is incredibly valuable to us. 1. On a scale of 0-10, how likely are you to recommend us to a friend or colleague? [0-10 Scale] 2. What is the primary reason for your score? [Text box] 3. What is one thing we could do better? [Text box] Thank you for your time! Best, The [Company] Team
💡 Pro Tip
Send this survey 7-14 days after purchase or onboarding, when the experience is still fresh in their mind.
📌 When to Use This Template
Gathering Net Promoter Score (NPS) data to improve your product.
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